Privacy Policy
Effective Date:
At Speeki Ai, your privacy is not just a priority—it is a fundamental part of our mission. We understand that sharing personal information requires trust, and we are steadfastly committed to ensuring that your data remains safe, private, and secure. This privacy policy aims to provide a comprehensive explanation of how we collect, use, and protect your personal information, while assuring you of our utmost respect for your privacy.
Information We Collect
Speeki Ai collects specific categories of information to enhance your experience and deliver quality services. These categories include:
- Personal Details: We collect essential personal details during the registration process. This may include your name, age, contact number, email address, and, in some cases, a photo. These details enable us to personalize your experience and ensure accurate identification for course participation and certifications.
- App Data: To improve your interactions with our app, we gather information about your app usage. This includes login credentials, usage patterns, and any feedback you provide. Understanding these patterns helps us refine our services and optimize the app’s performance for a seamless user experience.
- Payment Information: For fee processing, we collect necessary payment details. However, it is important to note that Speeki Ai does not store sensitive financial information, such as credit card numbers. Payments are securely processed through trusted third-party gateways that comply with industry standards and regulations.
- Performance Data: In the course of delivering educational services, we may collect data related to your academic performance. This includes attendance records, assessment scores, and other relevant academic metrics. Such information enables us to provide accurate reporting and support your progress.
How We Use Your Data
The data collected serves multiple purposes, all of which are designed to improve your experience with Speeki Ai while ensuring its efficient operation. These uses include:
- Course Management: Your data is essential for managing course enrollment, tracking attendance, and issuing certifications. Accurate data allows us to streamline these processes and ensure you receive the benefits of our educational programs.
- App Functionality: We use your data to maintain and enhance the functionality of the app. This ensures you have seamless access to course materials, progress tracking features, and other key components of the Speeki Ai experience.
- Communication: Speeki Ai may use your contact information to share important updates, course schedules, and promotional offers. Rest assured, all communications are relevant to your interests and preferences, with an option to opt out of non-essential messages.
- Marketing: Testimonials and anonymized data may be featured in promotional materials. Anonymization ensures that no personally identifiable information is disclosed without explicit consent.
Data Sharing
At Speeki Ai, we approach data sharing with a strict sense of responsibility and care. Your data is never shared unnecessarily, and when sharing is required, we ensure it is handled securely and with your privacy in mind:
- Third-Party Services: To facilitate smooth operations, we may share limited data with trusted third-party vendors for services such as payment processing and app maintenance. These vendors are carefully selected based on their ability to provide secure and reliable services. Furthermore, they are bound by contractual agreements to uphold the highest standards of data protection and confidentiality, ensuring your information is used solely for the intended purposes.
- Legal Requirements: In rare and specific circumstances, we may be obligated to disclose certain data to comply with legal obligations, such as court orders or regulations. Any such disclosure is carried out with due diligence, ensuring it is within the strict bounds of the law. We prioritize transparency and will inform you of such actions where legally permissible, reinforcing our commitment to protecting your privacy.
Security Measures
Speeki Ai implements robust security protocols to safeguard your data against unauthorized access, loss, or misuse. Key measures include:
- Encryption: All sensitive data is encrypted during transmission using advanced encryption protocols. This ensures that your data remains secure while being transferred across networks.
- Access Control: We restrict access to personal data to authorized personnel only. Our team undergoes regular training to handle data responsibly and securely.
- Periodic Audits: Regular security audits are conducted to identify vulnerabilities and implement necessary enhancements. These audits ensure our systems remain resilient against evolving threats.
Your Rights
Speeki Ai is committed to empowering you with control over your personal information. You have the following rights:
- Access and Correction: You may request access to the personal data we hold about you and request corrections if any information is inaccurate or outdated. We are committed to responding promptly to such requests.
- Opt-Out: If you prefer not to receive non-essential communications, you have the right to opt out. This can be done easily via the app or by contacting our support team.
- Data Deletion: You can request the deletion of your personal data. While we will make every effort to comply with such requests, certain legal and regulatory requirements may necessitate retaining specific data for a defined period.
Changes to Privacy Policy
Speeki Ai reserves the right to update this privacy policy to reflect changes in our practices, technology, or legal requirements. Any updates will be communicated through email notifications and in-app alerts to ensure you are informed. Your continued use of our services following such updates signifies your agreement to the revised policy.
Our Commitment to Privacy
At Speeki Ai, we firmly believe that privacy is a right, not a privilege. We are dedicated to creating an environment where you can share your data with confidence, knowing it will be treated with the highest level of care and respect. By employing state-of-the-art security measures, adhering to legal requirements, and maintaining transparency in our data practices, we strive to exceed your expectations for privacy and trust.
If you have any questions, concerns, or feedback regarding this privacy policy, please do not hesitate to contact us. Your insights are invaluable in helping us uphold our commitment to protecting your data and improving our services.
Thank you for placing your trust in Speeki Ai. Together, we can achieve excellence while safeguarding your privacy.
