Refund Policy
At Speeki Ai, we strive to provide top-tier educational services and innovative AI solutions. Our refund policy is designed to ensure absolute clarity and fairness while maintaining the integrity of our operational processes. We operate under a strict no-refund policy, and refunds are granted only under the rarest of circumstances, as outlined in this document.
General Principles
- Non-Refundable Fees: All payments made toward registration, tuition, software subscriptions, or any other services offered by Speeki Ai are strictly non-refundable. This includes partial payments, full payments, and deposits. By proceeding with your enrollment or purchase, you explicitly acknowledge and agree to this policy.
- Full Payment Requirement: To secure your place in a course or program, the full course fee must be paid prior to the commencement of classes. Failure to adhere to this requirement will result in automatic cancellation of admission, with no eligibility for refunds of any partial payments made.
- Final Sale: All transactions, including in-app purchases and subscriptions, are considered final. By completing the payment process, you agree to waive any rights to dispute or claim refunds except under the specific conditions stated in this policy.
Special Circumstances
While our refund policy is stringent, we understand that exceptional situations may arise. Any consideration for exceptions is at the sole discretion of Speeki Ai management and will be evaluated on a case-by-case basis.
- Medical Emergencies:
- In the rare case of a legitimate medical emergency that prevents a student from participating in a course or program, we may offer an opportunity to transfer to a different batch or session.
- Requests for medical consideration must be accompanied by valid and legally recognized medical certificates from certified healthcare providers. Speeki Ai reserves the right to verify the authenticity of all documentation submitted.
- Important Note: Even in cases of medical emergencies, no refunds will be issued. Instead, as a gesture of goodwill, batch transfers may be provided. Under no circumstances will monetary refunds be involved.
- Course Cancellation by Speeki Ai:
- In the unlikely event that Speeki Ai cancels a course or program due to unforeseen circumstances, students will be offered alternative solutions such as placement in a different course or batch.
- Refunds will not be provided in such cases; however, every effort will be made to accommodate affected students in comparable programs.
Refund Process
- Submission: Refund requests will not be entertained unless they fall under the extremely limited and exceptional circumstances mentioned above. Any refund-related inquiries must be submitted through official channels, accompanied by the required supporting documentation.
- Processing Time: For the rare cases where a refund is granted (e.g., in compliance with legally mandated situations or as explicitly stated in this policy), the processing time may take up to 14 business days from the date of approval.
- Payment Method: Approved refunds will be processed using the same payment method originally used for the transaction. Any processing fees or charges incurred during the transaction will not be reimbursed.
App Purchases
- In-App Purchases: All purchases made through the Speeki Ai app are final and non-refundable. This includes, but is not limited to, premium features, course content access, and software tools.
- Technical Issues:
- Refunds for technical issues related to in-app purchases will only be considered if reported within seven (7) days of the transaction.
- To qualify for a refund, users must provide valid proof of the technical issue, such as screenshots or error logs.
- Speeki Ai reserves the right to verify claims and determine whether a refund is warranted.
Amendments
Speeki Ai retains the right to amend this refund policy at any time without prior notice. Updated versions of the policy will be made available on our official website and mobile application. It is the responsibility of students and users to review the latest policy before making any payments or purchases.
Why a Strict No-Refund Policy?
At Speeki Ai, we believe that transparency and commitment are integral to a successful educational journey. Our strict no-refund policy ensures that:
- Operational Efficiency: By eliminating refund-related administrative tasks, we can focus on delivering superior education and innovative services.
- Fairness to All Students: Resources and seats in our programs are limited. Refunds could unfairly affect other students who are equally committed to their learning journey.
- Quality Assurance: Speeki Ai invests significant resources in developing cutting-edge courses, tools, and support systems. A non-refundable policy helps sustain these efforts and ensures consistent quality for all participants.
Rare Exceptions
Refunds at Speeki Ai are granted only in very rare cases, primarily for medical emergencies where legal proof is provided. Even then, the refund process is contingent upon strict verification of all submitted documents. In these cases, compensation will be offered in the form of batch transfers rather than monetary refunds. This uncompromising approach is vital to maintaining the trust and fairness that our institution upholds.
If you have any questions or concerns about this policy, please contact our support team for further clarification. By enrolling in our courses or utilizing our services, you confirm your understanding and acceptance of this refund policy.
Speeki Ai remains committed to providing unparalleled value to all its students and customers. We thank you for your cooperation and trust in our services.
